by bdoyle@metathnq.com | Nov 17, 2020 | Business Strategy, MSP Operations
Episode 30 Stuart Selbst, Industry Veteran “Customer Success Starts with You” Stuart Selbst is an Industry Veteran who has been on both sides of the table, MSP and Vendor. In our episode today we discuss how you can create a great customer...
by bdoyle@metathnq.com | Oct 20, 2020 | Business Strategy, MSP Operations
Episode 26 Carrie Simpson, Managed Sales Pros, “How I opened a call center overnight, from another country” Carrie shares how she started Managed Sales Pros like many companies, in 2013 from her kitchen. Her company’s growth was rapid,...
by bdoyle@metathnq.com | Sep 17, 2020 | MSP Operations
Episode 23 Leigh Wood, Node IT “How a $50K Loss Improved our Business” Leigh is the Director and Owner of Node IT Solutions located in Biggleswade, England Armed with an optimistic attitude and a can do spirit Leigh overcame a huge financial...
by bdoyle@metathnq.com | Aug 20, 2020 | MSP Operations
Episode 20 Selling Large, Service Metrics, and Peer Groups The team looks back at some of our guests and discuss some of the key points and takeaways we gained from out experts. Hosts Brian Doyle Tim McNeil Robb Rogers Share Episode Instagram Facebook LinkedIn...
by bdoyle@metathnq.com | Jul 30, 2020 | Business Strategy, COVID-19, MSP Operations
Episode 17 Eric Kiehn, C&W Technologies”Using a Down Economy to Innovate and Succeed” Eric Kiehn runs C&W Technologies, based out of Stuart, FLA. A 36-year service provider veteran he has seen multiple recessions and enjoyed economic...
by bdoyle@metathnq.com | Jul 23, 2020 | Business Strategy, MSP Operations
Episode 16 Matthew Bookspan, Blacktip IT “The Courage to Launch When The Forces Around You Say You Shouldn’t” Matthew runs a IT Service Provider, Blacktip IT, based out of Alamonte Springs. FL. Matthew left a six-figure corporate job, with a...
