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Roundtable Discussion: The Top Trends of 2021 (thus far)

by bdoyle@metathnq.com | Feb 23, 2021 | Business Strategy, Cybersecurity, Sales

Episode 41 Virtual Roundtable Discussion “The Top Industry Trends of 2021 (Thus Far)”   Today the team shares what trends they have been hearing in discussions with the service provider community in 2021.  Join us and hear about the tipics that are on...

Tim Schmitt, Switchfast “Taking Big Risks When Facing Adversity”

by bdoyle@metathnq.com | Feb 23, 2021 | Business Strategy, Mergers & Acquisitions, vCIO

Episode 40 Tim Schmitt Switchfast “Taking Big Risks When Facing the Adversity”   Tim Schmitt is the Vice President for Client Services at Switchfast, a Chicago based MSP.  Tim shares a story of how Switchfast stayed the course when the pandemic...

Jesse Hill, Tier 3 IT Solutions, “Treat your team well and good things happen”

by bdoyle@metathnq.com | Jan 5, 2021 | Business Strategy

Episode 34 Jesse Hill Tier 3 IT Solutions “Treat your team well and good things will happen”   Jesse is the second generation operating Tier 3 helping take it from a retail break-fix company to a Managed Service focused machine. Hosts Brian Doyle Tim...

Stuart Selbst, Industry Veteran “Customer success starts with you”

by bdoyle@metathnq.com | Nov 17, 2020 | Business Strategy, MSP Operations

Episode 30 Stuart Selbst, Industry Veteran “Customer Success Starts with You”   Stuart Selbst is an Industry Veteran who has been on both sides of the table, MSP and Vendor.  In our episode today we discuss how you can create a great customer...

Carrie Simpson, Managed Sales Pros “How I opened a call center overnight, from another country”

by bdoyle@metathnq.com | Oct 20, 2020 | Business Strategy, MSP Operations

Episode 26 Carrie Simpson, Managed Sales Pros, “How I opened a call center overnight, from another country”   Carrie shares how she started Managed Sales Pros like many companies, in 2013 from her kitchen. Her company’s growth was rapid,...

Robb Rogers and Tim McNeil

by bdoyle@metathnq.com | Oct 2, 2020 | Business Strategy, Sales Management

Episode 24 Turning the Tables ” An Interview with Robb Rogers and Tim McNeil, OSR Manage   MSP Business School Co-Hosts Robb and Tim also have a day job.  As partners in in OSR Manage and Virtual Sales Management provider, they help technical founders build...
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